| Customization: | Available |
|---|---|
| Color Temperature: | 3000-6500K |
| Lamp Body Material: | Aluminum |
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Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MoQ limlt for led llght order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you shlp the goods and how long does It take to arrlve?
A: We usually ship by DHL, UPS, FedEx or TNT.
It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly,let us know your requirements or application.
Secondly,We quote according to your requirements or our suggestions.
Thirdly,customer confirms the samples and places deposit for formal order.
Fourthly,We arrange the production.
Q6. Is It OK to print my logo on led llght product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on oursample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8:How to deal wlth the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be lessthan 0.2%. Secondly, during the guarantee period, we will send new lights with new order for smallquantity.
For defective batch products, we will repair them and resend them to you or we can discuss thesolution including re-call according to real situation.
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